Frequently Asked Questions

Answers to the questions buyers and sellers ask us most.

Frequently Asked Questions

Unlocking DFW Realty Team is led by Jamie Simpson and Tiya Nguyen, REALTORS with Call It Closed International Realty in Dallas, Texas. Best friends who moved from Oklahoma to Dallas, they have closed 151+ transactions totaling more than $60 million in sales across the DFW metroplex since 2019, earning 121 five-star reviews from buyers and sellers.

The team serves Dallas and the wider DFW metroplex, with deep expertise in East Dallas (Lakewood and the M Streets), Richardson, and Plano. They also actively work Frisco, Allen, McKinney, Carrollton, Coppell, Lewisville, Grapevine, Prosper, Celina, Wylie, Rockwall and more than two dozen surrounding communities.

Jamie and Tiya have closed 151+ transactions worth over $60 million since 2019, with 121 five-star reviews across Google and Zillow — making Unlocking DFW one of the most trusted and reviewed real estate teams in Dallas-Fort Worth.

Yes. First-time buyers are a core specialty. The team walks you through every step with no pressure — explaining what a home is really worth, what to expect at each stage, and when to walk away — so you always have the information to make the right decision. They also provide a free first-time buyer guide.

Absolutely. Relocation is one of their specialties. For out-of-state buyers, they give the real story on neighborhoods, schools, and commute times — not just a list of listings — and treat your move like it is the only one they are working on. Free relocation guides are available.

The team has been recognized as REAL Producers Top 5% in Dallas, MetroTex 40 Under 40 Honorees, D Magazine Best Real Estate Agents, Dallas Observer Readers' Choice Best Real Estate Team, and D Magazine Top Real Estate Teams 2025.

Yes. The team acts as your advocate in the new-construction process — reviewing builder contracts, flagging upgrade costs that are not worth it, and making sure you do not waive protections you did not know you had. You get full buyer representation at no extra cost to you.

The team typically works with homes in the $500K to $1.5M range across Dallas-Fort Worth, serving first-time buyers, move-up buyers, relocating families, military buyers, and luxury clients.

Sellers get honest pricing from day one — no inflated numbers just to win the listing — plus weekly updates so you are never left wondering what is happening with your home. The team tells you the truth, even when it is not what you want to hear, because that is what actually gets homes sold.

Clients choose Jamie and Tiya for their track record (151+ closings, $60M+ sold), their award-winning reputation, and their relationship-focused, honest approach. With 121 five-star reviews, buyers and sellers consistently say the team made the process less intimidating and never treated them like just another transaction.

You can book a call directly through the team's online scheduler, or reach Jamie at (214) 509-8094 or jamie@unlocking-dfw.com. The first conversation is a no-pressure consultation focused on understanding your goals.